Friida Olsen is the Communications Director for Tim Harris, the COO of ITE Bank. She’s in charge of making Tim sound and look like a human being and the next CEO. Tim only cares about one of those things. Friida works in enterprise corporate communications, a small team dedicated to ensuring the CEO and COO look like they know what they are doing to employees, customers and shareholders. Because clear communication is essential to a positive work environment, even if no one is listening.